About Full Compass

About Full Compass Systems

For nearly 50 years, our success has been built on relationships. Sure, we offer great prices and product selection, but it’s the conversations and consultations we have with our customers that really matters. In addition to offering over 800 top equipment brands from across the Pro Audio, Video and Lighting industry, we also provide equipment rentals (available in Wisconsin only). Plus, we’re an authorized service center and parts distributor for most of the major manufacturers we carry.

The Full Compass Promise

  • To provide you with a convenient, one-stop resource for an unsurpassed assortment of top-quality products and solutions that help you achieve your goals and stay within your budget. We work with Fortune 100 companies and start-ups; no project or order is too large or too small.
  • To provide clarity and personalized service in a world of increasingly complicated technology and impersonal attention. From answering simple questions to offering thorough after-purchase care, we strive to be your go-to source for friendly, expert and easy-to-understand advice and support. If your next equipment purchase isn’t through us, we haven’t done our job.
  • To treat customers, partners and employees like family–because after all, we’re a family-owned business. We’ll earn your business with honesty, integrity, respect and our undivided attention. We are committed to providing an unequaled, end-to-end customer experience by consistently exceeding expectations.

Our Brand

Thousands of Products—Expedited Delivery

We are proud to offer an extensive selection from the industry’s most reputable and trusted manufacturers. Our 80,000 sq. ft. warehouse is packed full of inventory, ready to ship to you. Many items ship same day! What’s more, we have one of the largest replacement part inventories in the industry, and we’ve developed a reputation for having that one obscure part that you can’t find anywhere else. And if we don’t have it, we’ll do our best to source it for you.

Competitive Pricing To Fit Your Project

We guarantee the lowest price on most of the products we sell. If you find a lower price on an identical, in-stock product we’ll match it for up to 30 days after your purchase date. Please call our Sales Department at 800-476-9886 to request a price match.

Your Own Personal Technology and Sales Consultants

We employ the most knowledgeable sales and technology professionals in the Pro Audio, Video and Lighting industry. They offer valuable insight into the products we sell and can assist you with any project–big or small. The very first time you make a large order with us, a Sales Pro will be assigned to you. This industry expert will help with all of your current and future projects for unparalleled, personalized customer service!

Fully Equipped Service Department

We’re also an authorized repair center for most of the major brands we sell. Our integrated Parts Department complements the Service Department, giving us the ability to fix both in-warranty and out-of-warranty products, including vintage equipment.

FDW: Single-Source Wholesale Distribution

FDW is the division of our company specifically tailored to the needs of A/V integrators and contractors that install large-scale end-to-end systems. We offer a single point of contact for ordering and delivery to get the latest, most reliable and cost-effective products to your job site fast.

Flexible Payment Options

NET 10/30 payment options and Financing options are available to those who qualify. Our Synchrony Music & Sound Card offers promotional financing on many manufacturer’s products with competitive promotional terms available.

Free Shipping on Orders Over $49.00

Shop Online or Over the Phone. Whether you need personalized support from one of our Sales Pros or want to search for what you need online, we’re set up to do business in a way that’s convenient for you. See our Shipping Policy for more information.

We Respect Your Privacy

We will never sell your personal information to outside companies. Any contact information you provide to us will be used only for business correspondence between you and your Sales Pro or to receive special offers directly from us. See our Privacy Policy for more information.

By Professionals, For Professionals

From our beginnings as a recording studio in the 70s, to today, as a national leader in supplying Pro Audio, Video and Lighting equipment, we’re fueled by a passion for the products that serve our industries. Our team of trained and certified Product Experts has an average tenure of nearly 20 years in the field. As such, we understand the challenges you face and know you need reliable and trusted expertise now more than ever. At Full Compass, we offer Full Service, Full Solutions and Full Support. Guaranteed.

Affiliations

Full Compass Systems is proud to be an active industry advocate and member of the following associations:

AES logo AES
GSA Advantage logo GSA Advantage
AVIXA logo AVIXA
NAB logo NAB
NAMM logo NAMM
NSCA logo NSCA
SBE logo SBE