Avid ADVTG-EXPERT-PLUS

Support Plan for Pro Tools

OUR PART #: ADVTG-EXPERT-PLUS Write the First Review.

As your trusted partner, the Avid Customer Care team is committed to helping you work through whatever comes your way, from reducing downtime and speeding recovery...
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Our Price: $700.00
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As your trusted partner, the Avid Customer Care team is committed to helping you work through whatever comes your way, from reducing downtime and speeding recovery, to making the most of your Avid investment.

The Avid Advantage ExpertPlus support plan enables you to protect your revenue, reputation, and productivity, no matter the circumstances, so you can:

  • Implement new features and functionality at a predictable expense
  • Improve your efficiency so you can complete critical projects on time
  • Keep your systems running smoothly through software updates and fast issue resolution
  • Avoid downtime and prevent risk with industry best practices and proven solutions

Avid Advantage ExpertPlus Plan Features:

  • Avaliability: 24/7
  • Supported Channels: Unlimited web support (4-hour response), unlimited priority phone support, forums
  • Software Upgrades: Included
  • Escalation: Yes
  • System Support: Customer Champion (available for qualifying customers at Avid's discretion)
  • For-fee Options: Advance Exchange hardware coverage (next-business day ship), Health Check*, On-site support (provided at Avid's discretion -not available in all locations)
    *One complimentary Health Check per year for qualifying customers (non-qualifying accounts may purchase separately at a 40% discount for Elite customers)

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