OUR PART # CAR-SOLO320-GOLD
In addition to the standard warranty, Tightrope Media Systems offers System Assurance contracts, which extend the warranty and technical support services of the purchased products.
Up to three (3) years of System Assurance may be purchased with the system. Renewals are generally purchased in one (1) year intervals. Older systems may have Assurance Contracts applied, but need to be reviewed by Tightrope’s support staff before purchase.
With a Silver Assurance contract, your Tightrope Media Systems software is eligible for all upgrades to that product during the contract’s effective period. This benefit is identical to the ninety (90) day upgrade benefit included with every system. These upgrades include any major or minor revisions to the product, including those releases that have major feature enhancements and bug fixes.
The Gold Assurance contract includes the benefits of the Silver Assurance contract and adds several important features. In addition to the upgrade eligibility as stated in the Silver Assurance contract benefits, Gold Assurance contract customers also receive assistance in upgrading to new versions of the software.
The Gold Assurance contract includes: