We are glad that you have chosen to shop at Fullcompass.com. We are committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.
We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications (see below).
We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.
In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.
Because we are interested in protecting you from credit card fraud and keeping our prices low all orders are subject to review by our fraud detection department. As part of this review we may require that your order ships to the billing address of your credit card or an authorized alternate address. We may also need to call or email you to further clarify any questions we may have.
The billing address of your card is the address that your monthly statement is mailed to. It is important that you provide us with this address correctly because we use this address in our verification process.
If for some reason you cannot have your order shipped to your billing address you may contact the card company and have them add an alternate authorized address to your account. We will be able to verify this address when we process your order.
Most banks will not allow an alternative address to be added to your debit card. If you need to have your order shipped to an alternative address we encourage you to not use a debit card.
Please feel free to call us if you need any special accommodations regarding your order and we will do our best to help you.
To review or correct your personal information, or to change your communication preferences, please call us at 800-356-5844. Your Sales Pro will be glad to help. You may choose to stop receiving promotional communications at any time. If you have subscribed to any of our email newsletters, you may unsubscribe here.
By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
Full Compass is committed to providing the best shopping experience in the industry. If you still have questions about Fullcompass.com policies or services, please call us toll-free 800-356-5844 and we'll be glad to help.