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Employment

What We Do

Full Compass is a national leader in Professional Audio, Professional Video, A/V and Lighting sales. Our goal is to provide the best possible value with exceptional customer service. In addition to offering over 700 top equipment brands, we provide services such as computer systems integration, lighting design, and equipment rentals*. Full Compass is also an authorized service center and parts distributor for most of the major manufacturers we carry.

*Rentals available in WI only

Positions Currently Available

Receptionist

Responsibilities include answering and routing incoming calls, greeting and assisting walk-in customers, and working with sales literature and customer leads as part of a team. Professional telephone etiquette is imperative for this position.

Requirements Include:

  • Ability to think on your feet
  • Fast paced worker
  • Must possess great professional telephone skills
Prep Cook

Do you value honesty, hard work, high standards, great food and possess a good sense of humor? If so you may be the person we are looking for! Full Compass Systems, a distributor of professional audio and video equipment, is seeking a Prep Cook to serve in our company restaurant: The Backstage Bistro. Job requirements include, but are not limited to; prepping food, based on business forecast and catering information, with regard to portion control and quality standards; maintaining first in/first out inventory controls; ensuring attractive presentation of food and beverage products; cleaning kitchen area and equipment at the end of each day; and assisting other team members as necessary. The ideal candidate will also possess a strong initiative in gaining and maintaining the skills and knowledge-set required to perform this job in a qualified and satisfactory manner.

Requirements Include:

  • Working knowledge of the Culinary Arts
  • Strong understanding of nutritional guidelines and standards
  • Quick learner with the ability to multi-task
  • Positive professional demeanor with a commitment to excellence
  • Excellent verbal communication skills
  • Ability to lift 50+ lbs.
Audio/Video Salesperson

Our Sales Department is searching for experienced professional audio/video sales people to join their team. Responsibilities include selling product by developing long term relationships, meeting and exceeding customer's needs, researching and acquiring new accounts, and maintaining high level of product knowledge. If you enjoy selling and being part of a team, this might be the opportunity for you. Enormous earning potential in a great environment!

Requirements Include:

  • Superb Verbal and Written Communication Skills
  • Previous Customer Service Experience
  • Previous Sales Experience of Professional Audio/Video product lines
  • Willingness to Learn and Attention to Detail
  • Basic computer skills
  • High School Diploma, or equivalent desired

About Full Compass

Full Compass started in 1971 as Full Compass Sound Studios, providing commercial recording services for both local and regional clients. The idea was proposed to begin selling recording equipment in addition to studio work, evolving Full Compass into what it is today. Full Compass now sells millions of dollars worth of pro audio, video, AV and lighting equipment to customers all across the nation.

We pride ourselves on servicing our customers to the highest levels. Our Sales Pros work closely with each customer to ensure a positive purchase experience and build lasting business relationships. In addition to great customer service, our sales staff receives constant training to keep them up-to-date on the latest technology available for our customers' needs.

Chairman Susan Lipp heads this woman-owned, family-run business while her husband, Jonathan Lipp, serves as CEO. Full Compass employs over 160 people, with approximately 40% of those individuals in sales related positions. Support staff include people working in Accounting, Purchasing, Service, Information Technology, Product Management, Marketing, Shipping/Receiving, Human Resources and Reception. These departments work in cooperation with the Sales department to ensure customers receive their orders quickly and accurately.

Giving back to the community has always been a Lipp family tradition, so incorporating that philosophy into their business practices was an easy decision. Through the Charitable Contributions Committee, the employees of Full Compass raise well over $30,000 a year in cash and in-kind donations for various local and national charities.

Full Compass is a member of InfoComm International, NSCA (National Systems Contractor Association), SBE (Society of Broadcast Engineers), NAMM (International Music Products Association), NAB (National Association of Broadcasters), CEDIA (Custom Electronic Design & Installation Association), and AES (Audio Engineering Society).

Where We Are Located

Full Compass is located in Madison, Wisconsin. Our state-of-the-art facility features an 80,000 square-foot warehouse and two recording/television studios. It also offers a full service restaurant that serves breakfast and lunch daily for our employees.

Madison is the 2nd largest city in Wisconsin with a population of approximately 200,000. Besides being the state capital, Madison is home to the University of Wisconsin and a wide variety of local and national companies. The greater Madison area offers a wide variety of dining, cultural, entertainment and recreational opportunities - there is lots to do no matter what season it is!

We Have Great Benefits

  • Employee Discounts on Equipment
  • Excellent Health, Dental, Disability and Life Insurance Benefits
  • Company Sponsored 401K
  • Company Sponsored Life & Accidental Death and Dismemberment Insurance
  • Paid Personal Time Off and Holidays
  • Fun Company Events and Parties
  • Flexible Spending Account
  • Professional Atmosphere
  • Continuous Training
  • Employee Assistance Program
  • Beautiful Working Environment and Tobacco Free Campus
  • Onsite Restaurant

So what are you waiting for?

If you are interested in working for a professional retailer of audio, video and lighting equipment, want great benefits, and like being part of a terrific team, then consider working at Full Compass Systems!

If you would like to be considered for a position, please send us a resume and cover letter describing your qualifications:

By Mail

Full Compass Systems, Inc.
9770 Silicon Prairie Parkway
Madison, WI 53593

Attn: Human Resources

By Fax

608-831-8237

By Email

hr@fullcompass.com

Full Compass is an Equal Opportunity Employer.

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Copyright © 2012 Full Compass Systems, LTD. All rights reserved.
Please read our Terms of Service, Privacy Policy and Conditions Statement.
Not responsible for typographical errors in pricing or product specification inaccuracies in our catalog or web site. Prices are subject to change without notice.

Proud Member of:
Logo: AES Click to verify BBB accreditation and to see a BBB report. Logo: GSA Advantage Logo: National Association of Broadcasters Logo: NSCA Logo: Society of Broadcast Engineers
Logo: InfoCOMM Logo: NAMM
Full Compass is a national leader in Professional Audio, Professional Video, A/V and Lighting sales. For over 30 years, our goal has been to provide the best possible value with exceptional customer service. We offer over 700 top equipment brands including, Shure, Yamaha, Panasonic, Sony, JBL, Sennheiser, Sanyo, QSC, Audio-Technica, Crown and much more. We also provide services such as computer systems integration, lighting design, and rentals. Full Compass is an authorized service center and parts distributor for most of the major manufacturers we carry.