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"I just wanted to take a minute and compliment your team. We have been dealing with our salesperson on several projects in the last 12 months and her service has been nothing less than outstanding! Your shipping and support staff must also be excellent because when we have ordered we have received material sooner than we expected. Our company prides itself on service that exceeds expectations, and your support helps make that possible."

D.D. from a business in Illinois

 

"I wanted to take this opportunity to tell you how grateful I am for everything you've done to process my order. You've demonstrated a level of customer care that sets Full Compass apart from its competitors. It's also one of the reasons Full Compass is the first place I look when I plan my purchases."

T.M. with a college in Indiana

 

"We are also very pleased to find a company that has such an up-front, no-gimmicks way of doing business, sells at great prices, and has people like our salesperson who uses this equipment, can act as a sounding board for our design ideas, has a super attitude, took the time to answer all of my questions, talked shop with me, and didn't have to be asked to give us a great deal on our purchases."

W.J. with a church in Georgia

 

"Thanks for the awesome customer service at Full Compass. I just finished purchasing a drum booth and a full complement of mics/cables/stands/comps for my church. My salesperson patiently helped and guided me through the process. (I can't stress the word "patient" enough!) I've never had a negative experience with Full Compass. I'm pretty sure I never will."

E.J. with a church in North Carolina

 

"Thank you much for all the help! I always know where to go for parts now, expect future business!"

J.S. a first-time customer from California

 

"I feel compelled to write to you today in thanks for your swift and caring service in our time of need....I called you in a panic two days ago, after we had discovered a break in at our local theatre. Thieves had made off with most of our wireless sound equipment, cases, several speakers we use for rehearsals, and our mixer board. We didn't know if we could go on with just two days notice. Not only did you have everything we needed, but you had it in stock in the exact numbers we needed! You made sure that the equipment would leave your warehouse that day and would be shipped to us on time. ...you took care of us like it was your own production."

G.D. with a theatre company in Texas

 

"I want to personally thank Full Compass for such great deals, but more importantly for treating us with respect and promptness."

P.F. with a business in California

 

"Thanks to you and your fine staff of professionals for fixing my keyboard so quickly and inexpensively and doing it right! I appreciate your help and fine service."

B.N. with a recording studio in Mississippi

 

"I just wanted to say that your company has some of the best people I have ever worked with. Our salesperson has been amazing as we have purchased a new sound system to tour with our theater department. From sales to shipping and all points between, you all need a good pat on the back. You will always have my business."

J.S. with a university in Indiana

 

"One reason I keep coming back to Full Compass, the staff rocks! I wish everyone in this industry was as trustworthy."

F.C. with a nightclub in Hawaii

 

"It's all too common these days for people to purchase sound equipment from a company that claims low prices, and good customer service. However, they know hardly anything about the product and aren't trained at all in sound reinforcement and design. For this reason, I will never purchase from anywhere but Full Compass.

My salesperson has provided some of the best customer service I think I have ever encountered, and he never stops amazing me at how happy he is to help me."

J.M. with a church in California

 

"In a world where everything is a commodity, customer service is usually the first to go. It's great to work with a company that still believes in service after the sale. Many thanks to you for standing behind the products you sell long after the warranty. Because of your company's continued commitment to us, we are committed to buying from you."

C.J. with a business in Ohio

 

"I received my speakers yesterday. Thanks to everyone at Full Compass for the outstanding service and support. I'm sure that I am just another satisfied customer but I do truly appreciate you going the "extra mile" for me."

J.M. in Iowa

 

"We just received our order and we continue to be amazed at how quickly we receive our orders. Thank you so much for the fantastic quality of service you provide to us."

S.S. with a church in Kansas

 

"We recently purchased and installed a new Audio/Visual system from Full Compass for our new on-site Education center. I wanted to write a quick note to say thank you and express how pleased I am with the professional service that I received working with two of your salespeople. I was very impressed with the responsiveness and customer focused attitude that these young professionals showed, as well as their product knowledge."

P.S. with a Wisconsin business

 

"In today's mail I received a Thank You note from you. It is me that should be sending you a Thank You note because we were treated like royalty when renting sound equipment from Full Compass for our daughter's wedding. Keep up the good work and know that your corporation can only grow because of your superb attitude toward your customer. I was very impressed."

J.G. in Wisconsin

 

"For over 10 years, in every encounter with our sales representative, he has always been helpful, courteous and professional. If he's not in when I call, he is always very prompt in returning my call. He's also very quick to get our orders processed, and is helpful in providing any information I request. We're very grateful for his service to us. He is certainly one of the main reasons we keep coming back to Full Compass for our audiovisual equipment and accessory needs."

D.R. with a church in Alabama

 

"On behalf of myself and the orchestra, I want to take this opportunity to extend a very sincere thanks for the outstanding customer service provided by my salesperson during the past seven months.

As the Venue Logistics coordinator, I was tasked with investigating and purchasing a "live sound" audio system for use at our outdoor (and larger indoor) events. During the inevitable interaction of comparing brands and product selections to ensure equitable features and price point comparisons, Heather continually exceeded all expectations and frankly, totally destroyed all competitors through her continued excellent customer service!

Without a doubt, her incredible devotion to customer service single-handedly secured Full Compass as the vendor of choice for us."

W.K. with a business in North Carolina

 

"As a start up business, I had to shop your competition. But, pricing is not a stand alone issue for me. My salesperson provided me with outstanding customer service from day one and treated me as if I had been doing business with Full Compass for years."

T.H. with a business in Virginia

 

"I want to personally thank you and Full Compass for such great deals, but more importantly for treating us with respect and promptness. Irregardless of how much or how little money someone spends with you, you have never failed to answer my questions and provide the information that I requested."

B.B. with a church in Tennessee

 

"Just wanted to drop you a line and tell you how much of a pleasure it was ordering products from your company. Your customer service rep was on top of her game, completely competent and an absolute pleasure to interact with. I wish all companies had customer service like this!"

T.P. in Texas

 

"Just opened and tested the projector you guys cleaned, etc.. Looks great! The image is as good as new! Thanks for your hard work!"

D.G. with a church in Michigan

 

"I can't thank you enough for your patience and guidance today in helping me get my equipment to talk to each other. You were amazingly clear in working through and isolating the possible obstacles. Now it all works great."

A.H. with a university in New York

 

"I have made a couple of purchases and each time my sales representative has been extremely professional, very pleasant and has been so helpful working with me to get the best equipment in my price range. Being part of a small to mid-sized church, his willingness to give me a great price each time has been a real blessing too. Thanks for running a great business."

M.B. with a church in Pennsylvania

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